Avoid using active skincare (retinols, acids, etc.) 48 hours before your visit. Come with clean skin and let us know if you're on any medications, especially acne prescriptions. Cannot receive any treatments if on Accutane.

It’s best to schedule your treatment at least 3-7 days before any important event. This allows time for your skin to settle, heal, and look its best—especially if you're getting treatments like peels, extractions, or dermaplaning. For microneedling or more intensive services, we recommend 2–3 weeks in advance to ensure optimal results

Yes—many treatments can be modified for pregnancy or nursing. Please let us know in advance so we can tailor your service safely

For general maintenance, every 4–6 weeks is ideal. Acne-prone or corrective treatments may require more frequent visits, depending on your plan

Some treatments may cause mild redness, peeling, or sensitivity for a few days. We’ll go over all aftercare and what to expect at your service time.

Yes! Extractions are included in most facials and are a main focal point in our treatments. We use proper techniques to avoid damage or scarring.

While results vary by individual, consistency is key. We take a customized, clinical approach—but no single treatment is one-size-fits-all. Commitment to a plan and proper home care is essential for best results. Most treatments are accumulative.

We require 24 hours notice for cancellations or rescheduling, otherwise there is a charge of 50% of services reserved. No-shows are charged 100% of the service fee and will not be rebooked until it is received. Habitual rescheduling an appointment will result in a mandatory pre-payment and will be forfeited if rescheduled. Any fees are non-refundable and non-transferrable to future appointments.